Privacy Policy

We use your information to:

• Provide services: Create and manage your account, enable review posting, process transactions
• Personalization: Recommend products, customize content, tailor your experience
• Communication: Send notifications, updates, newsletters, promotional offers (with your consent)
• Analytics: Analyze usage patterns, improve our platform, develop new features
• Security: Detect fraud, prevent abuse, enforce our Terms of Service
• Legal compliance: Comply with legal obligations, respond to legal requests
• Marketing: Send promotional materials, conduct market research (with your consent)

We may share your information with:

We do not sell your personal information to third parties for their direct marketing purposes.

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except:

• Information we must retain for legal, tax, or regulatory compliance
• Information necessary to resolve disputes or enforce our agreements
• Anonymized data used for analytics and research
• Backup copies (deleted during our regular backup cycle)

Published reviews may remain on the platform in an anonymized form to maintain content integrity.

You have the following rights regarding your information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing emails via the unsubscribe link or account settings
• Object: Object to certain processing of your information
• Restrict: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@p.com or through your account settings.

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure payment processing through PCI-DSS compliant providers
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or other legally approved mechanisms.

We use cookies and similar tracking technologies to enhance your experience:

You can control cookies through your browser settings. Note that disabling certain cookies may limit platform functionality.

Our platform integrates with third-party services, including:

• Payment processors: Stripe for secure payment processing
• Analytics: Google Analytics, Mixpanel
• Authentication: OAuth providers (Google, Facebook, etc.)
• Email services: For transactional and marketing emails
• Cloud storage: For hosting and data storage

These third parties have their own privacy policies. We encourage you to review them.

Our services are not intended for individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.

If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete your personal information
• Right to opt-out of the sale of your personal information
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at privacy@productgrade.ai with "California Privacy Rights" in the subject line.

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes: consent, contract performance, legal obligations, and legitimate interests.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via:

• Email notification to your registered email address
• Prominent notice on our platform
• In-app notification

Your continued use of our services after the changes take effect constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: info@productgrade.ai
• Contact Form: Visit our contact page

We will respond to your inquiry within 30 days (or as required by applicable law).